The Outlook email client helps you access your email account on your computer. For this, you must configure your email account on Outlook. This is a simple job to do with. Launch Outlook on your computer, go to the File menu, click Info, select the option to add a new email account, type your name, email address, and password. That’s it; the Outlook email client will establish the connection to your email server and configure your email account on it. But what if you see an error message stating “An encrypted connection to your mail server is not available".
Click Next to attempt using an unencrypted connection.” This error message usually appears while adding a new email account in the Outlook email client, and the reason for this error is when the Exchange Server used by Outlook is of an older version. Another reason is when the auto-discover of Outlook fails due to the non-availability of the records of the email account in the DNS server.
There are two major solutions that could usually clear this error and let you add a new email account in the Outlook email client.
Both these solutions are discussed in detail in the below section.
Since the auto-discover functionality of Outlook was not able to identify your email account, it threw the error message. So add your email account manually by carrying out the steps given below.
To solve the issue mentioned at the beginning of this article, follow the steps given below and repair or update your email client on a Windows computer.