AOL MAIL ATTACHMENT PROBLEMS - 3 Methods To Fix

AOL mail permits its users to import all their contacts and old emails from other email applications. Sometimes, the user can’t open and view the attachments received on AOL mail. If you have AOL mail attachment problems, follow the instructions provided on this page to resolve this issue on your computer.

RESTART THE COMPUTER AND TRY AGAIN:

  • Step 1:If the AOL mail application is open, log out from your AOL account on your computer.
  • Step 2:Now, close the AOL application and restart the computer.
  • Step 3:After the computer turns on, connect it to a stable network.
  • Step 4:Open the AOL mail application or use the web browser and log in to your AOL mail account again.
  • Step 5:Now, try to download and open the attachments.
  • Step 6:If it does not work, follow the next method given below.

USE THE RIGHT SOFTWARE:

  • Step 1:If you receive an image file attachment on your AOL mail, ensure to preview the image before downloading it.
  • Step 2:Now, click on the download arrow placed at the corner of the image.
  • Step 3:Ensure that you download the image completely on your computer.
  • Step 4:Next, the Download Completed pop message appears on the screen.
  • Step 5:Now, you can open the attachment from the document folder on your computer.
  • Step 6:If you receive a PDF file attachment on your AOL mail, you need the file viewer software that supports the PDF file.
  • Step 7:Make sure to download and install the compatible software to view the attached files you received on your AOL mail.
  • Step 8:Now, you can download and open the attachments on your AOL mail.
  • Step 9:If the AOL mail attachment problems still continues, follow the below instructions.

USE AOL QUICK RESTORE:

  • Step 1:Select the Start menu on your computer.
  • Step 2:Now, type System in the search bar and press the Enter key on the keyboard.
  • Step 3:Just click on the AOL system information from the search result.
  • Step 4:In the next window, choose the AOL Software tab from the left side of the window.
  • Step 5:Now, select the Quick Restore button and click on the OK button.
  • Step 6:After completing the restore process, close the window and restart your computer.
  • Step 7:Now, try to open and view the attachment file on AOL mail.

You can fix the AOL mail attachment problems by following the above methods. To get instant assistance for AOL mail problems, CALL our tech experts by clicking the call button.

Need Technical Assistant?