Can't Connect To Mail On Mac

On your Mac computer, you might face issues in accessing your email account using the Mail app if the username or password is incorrect. Sometimes, your email account provider might be rejecting your password as well. As soon as you face issues like can't connect to mail on mac computer, check if you have entered the correct password. To view and change your email account information in the Mail application, follow the quick steps given below.

  • Step 1: On your Mac computer, launch the Mail application.
  • Step 2: Locate and click the Favorites bar in the Mailboxes field.
  • Step 3: Go to the Mail sidebar section, click the Control-click a mailbox option, followed by Get Account Info to fix the can't connect to mail on mac.
  • Step 4: Now, the Get Account Info window will appear on the screen.
  • Step 5: Choose your email account from the Account pop-up menu.
  • Step 6: Now, three tabs will be displayed on the screen. They are Quota Limits or Messages on Server, Subscription List, and Summary.
  • Step 7: To check your mailbox size, click the Quota Limits or Messages on Server option.
  • Step 8: You can manage your email account using this option.
  • Step 9: You can also delete the mailboxes that are occupying more space in your Mail account.
  • Step 10: The Subscription List option lets you subscribe and unsubscribe the available public or shared mailboxes for your IMAP account.
  • Step 11: To subscribe to a mailbox, click the Account Info option in the Mail application window.
  • Step 12: In the Account Info window, the list of available mailboxes will be displayed on the screen.
  • Step 13: Choose the mailbox you wish to subscribe to from the list of suggestions.
  • Step 14: Now, click the Subscribe button provided below.
  • Step 15: To unsubscribe mailboxes, select the mailboxes in the Account Info window.
  • Step 16: Click the Unsubscribe button.
  • Step 17: Now, all selected mailboxes will be unsubscribed successfully.
  • Step 18: To view the overall summary of your mail account, click the Summary tab.
  • Step 19: You can view your account’s servers and security information in this section helps to fix the issue can't connect to mail on mac.
  • Step 20: Access the webmail of your email account and check whether you are able to sign in and send emails.
  • Step 21: Check the Keychain entries on your Mac. If the keychain entries are incorrect, then that would also prevent you from connecting to your mail. Launch the Keychain Access app, select the keychain related to your email account, click File, and select Delete Keychain.
  • Step 22: To get remote assistance in solving the can’t connect to mail on mac issue, click Call.
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