Em Client Stopped Working - [SOLVED]

If eM Client stops working on your computer, identify the reason behind the issue and then troubleshoot it. In most cases, eM Client users have experienced issues after updating their Windows computer to the latest version. These updates often lead to compatibility issues and this stops eM Client from working properly. If you are also stuck with the same issue, go through the eM Client stopped working solutions below.

Solution 1: Run eM Client’s Compatibility Troubleshooter

  • Step 1:On your Windows computer, close the eM Client app if you are already running it.
  • Step 2:Give a right-click on the eM Client shortcut icon on the desktop and select the Properties option.
  • Step 3:Navigate to the Compatibility tab and click the Run compatibility troubleshooter button.
  • Step 4:Follow the on-screen prompts and fix the eM Client stopped working problem with the app.
  • Step 5:To run eM Client as an administrator, go to the Compatibility tab in the Properties window and select the Run this program as an administrator checkbox.

Solution 2: Set eM Client As The Default Mail Application And Update It

  • Step 1:On your Windows 10 computer, give a right-click on the Start menu and select the Settings option to open Windows Settings.
  • Step 2:Alternatively, you can press the Windows + I shortcut keys to open it.
  • Step 3:Click the Apps tab in the Settings window and select Default apps from the left-side panel.
  • Step 4:Next, click the Mail icon and select eM Client from the drop-down list.
  • Step 5:You have now seen how to make eM Client the default email app on your computer.
  • Step 6:If eM Client doesn’t work even after making it the default mail app, check for updates on the official eM Client site or Microsoft Store.
  • Step 7:If you can access eM Client’s main window, click the Menu button and select Help followed by Check for Update from the drop-down list.

Solution 3: Remove And Reinstall The eM Client App

  • Step 1:On your computer, launch the Run dialog box by pressing the Windows + R shortcut keys.
  • Step 2:Type ‘control’ in the Run dialog box and hit Enter to launch the Control Panel.
  • Step 3:Click on Uninstall a program below Programs and select the eM Client app from the displayed list.
  • Step 4:Finally, click on Uninstall at the top of the page and confirm your action.
  • Step 5:Reboot your PC and reinstall the eM Client app.
  • Step 6:If eM Client stopped working even after performing all these troubleshooting methods, click the Call button on this page and contact our technical experts to assist you in resolving it.
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