Spam filtering is an awesome feature that identifies the junk email (sent to your account) and redirects it to the Spam folder. It helps in keeping the spam content out of your account’s Inbox. However, this feature also misbehaves sometimes.
Do you ever wonder why a good or non-spam email message goes to the Junk folder?
If yes, continue reading this page to know why and how to stop emails going to Junk in Gmail.
Stopping Emails Going to Junk
Before seeing “how to stop emails going to Junk in Gmail,” let’s see the reason behind your email messages going to Junk.
An email message goes straight to the Junk folder, if:
- Step 1:The email address (from which you received the email) is blocked or accidentally marked as spam.
- Step 2:The spam email filter setting is misconfigured.
“How to stop emails going to Junk or Spam in Gmail?”
You can use any one of the following methods to stop emails from going to Junk:
- Step 1:Using “Report not spam”
- Step 2:Configuring the spam filter settings
Using Report Not Spam
- Step 1:Sign in to your Gmail account.
- Step 2:Open the Spam folder.
- Step 3:Locate the non-spam email message and open it.
- Step 4:Now, you can see the Report not spam option on the opened message screen; click on it.
- Step 5:If this option is not displayed, tap or click on the three dots icon available at the top-right corner of the screen.
- Step 6:Select the Not spam option.
Configuring the Filter Settings
- Step 1:Open the email message you want to remove from the Spam list.
- Step 2:Click or tap on the three dots icon.
- Step 3:This time, choose the “Filter messages like this” option.
- Step 4:Now, a pop-up dialog box allowing you to set up the filter settings will open.
- Step 5:Set the spam filter settings as per your preferences.
- Step 6:Finally, click the Create Filter button.
Contact us if you need real-time technical assistance in stopping emails from going to Junk in Gmail.