- Step 1:
On your iPhone, check whether Apple’s servicesare all online. To do so, visit Apple’s System Status page and ensure that all the iCloud services have a green circle next to it.
- Step 2:
If everything is OK on the Apple’s System Status page, return to your iPhone’sapplications screen and tap the Settings
- Step 3:
Tap your name at the top and agree to the new terms and conditions (if any).
- Step 4:
Retry logging in to your iCloud Mail with the correct Apple ID.
- Step 5:
If the iCloud mail has stopped responding problem persists, open the Settingsapp again and tap on your name at the top.
- Step 6:
Scroll down and tap Sign Out.
- Step 7:
If prompted, you have to enter your Apple ID password in the required field to turn off the Find My Device
- Step 8:
Before logging out from your iCloud Mail, select the data you wish to save on your iCloud Mail.
- Step 9:
Return to the Settings window and sign in to your iCloud Mail again with your Apple ID.
- Step 10:
Also, check if you could log in to your iCloud Mail from other devices on which you have previously configured Apple Mail.
- Step 11:
If you are having synchronization issues with your iCloud Mail account, hold the Sleep/Wake button and slide the power option to
- Step 12:
After a few minutes, restart your iPhone and turn on Wi-Fi to connect your iPhone to the local wireless network.
- Step 13:
Navigate to the Settings window and tap on your name at the top.
- Step 14:
Tap on iCloud and turn on each service you wish to sync the email.
- Step 15:
If necessary, update your iPhone OS to the latest version.
- Step 16:
Retry logging in to your iCloud Mail account and check if the iCloud mail has stopped responding problem has been resolved.
