- Step 1:On your computer, click the Start menu available at the bottom-left corner of the desktop and select the Mail icon to launch the Mail app.
- Step 2:Next, click the Settings icon at the bottom left corner and select Manage Accounts from the right-side panel.
- Step 3:Choose your iCloud Mail and check whether you have configured the correct email settings.
- Step 4:Next, open the default browser after ensuring that you have a stable Internet connection and visit the official iCloud sign-in page.
- Step 5:When prompted, type in your Apple ID and password in the required fields and sign in to your iCloud Mail account.
- Step 6:If you have already enabled two-step verification for your iCloud Mail, you will get a verification code to access your iCloud Mail account.
- Step 7:On your iPhone, open Settings and go to the Security section.
- Step 8:Tap Edit and select Generate Password in the App-Specific Passwords section.
- Step 9:Enter a label for the generated password and tap Create.
- Step 10:Copy or note down the password and tap Done.
- Step 11:Now, navigate to the computer and open the Windows Mail app.
- Step 12:Click on Settings and select Manage Accounts.
- Step 13:Select your iCloud account from the displayed list and enter your app-specific password in the required field.
- Step 14:Click Save and check if the iCloud mail not working on Windows 10 problem has been resolved.
- Step 15:If the problem persists, remove the iCloud Mail account from the Mail app and add it again with the correct Apple ID and password.
- Step 16:If you find the problem is with the Windows Mail app, open Settings by pressing Windows + I shortcut keys.
- Step 17:Click the Apps tab and select the Apps & features option from the left-side panel.
- Step 18:Under the Apps & features section, select the Mail and Calendar app and click the Advanced options link.
- Step 19:Under Reset, click the Reset button and select Reset again to confirm your action.
- Step 20:After resetting the Mail app, add your iCloud Mail again to fix the iCloud mail not working on Windows 10 problems.