IMAP Mail Outlook Is Not Responding - [SOLVED]

The IMAP protocol allows you to access an email message on a remote server. Using IMAP, you can configure any email account easily on any email client. The chance for an error is low while using IMAP. But, most of the iPhone users have encountered a common issue with IMAP while using the Outlook email client;  imap mail outlook is not responding. 

If you’re also encountering the same error, then perform the simple troubleshooting steps given below. In most cases, the is not responding issue occurs due to incorrect settings on your phone.

  • Step 1: First, make sure that your iPhone device is connected to the Internet.
  • Step 2: Check if you have entered the correct account credentials while signing in.
  • Step 3: If yes, then you might have entered incorrect account settings while configuring them.
  • Step 4: To fix this issue, better reinstall the Outlook app on your iPhone.

To do so, go through the instructions given below:


  • Step 1: Locate the Outlook app icon on your iPhone.
  • Step 2: Now, long-press the app. Once the app jiggles, release it.
  • Step 3: Tap the X icon available in the upper-left corner of the app.
  • Step 4: Tap Delete to accept the confirmation saying, “Deleting this app will also delete its data.” for resolving this IMAP mail Outlook is not responding issue.
  • Step 5: Now, the Outlook app will be uninstalled.


  • Step 1: Open App Store. Browse the Microsoft Outlook app and select it.
  • Step 2: Tap the Get it button to install the app on your iPhone.
  • Step 3: Once the app has been installed, re-configure your account settings as discussed below.

Re-configuring Your Account

  • Step 1: Open the Outlook app.
  • Step 2: Tap Settings.
  • Step 3: Select the Add Account option followed by Add Email Account.
  • Step 4: Make sure to enter your account’s email address and password in the corresponding fields.
  • Step 5: Tap Sign in.
  • Step 6: Complete your account setup process by following the on-screen instructions.

After re-configuring your account, check if the IMAP mail outlook is not responding issue has been resolved.

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