Solve IMAP Mail Outlook Not Responding [Detailed Steps]

If you are not able to receive or send an email message, then it may be due to the IMAP server error. The Outlook application is compatible with almost all email service providers. Some Outlook users have reported that they are facing the IMAP mail, not responding error. This error mainly occurs due to incorrect credentials or server details. Before going to the advanced troubleshooting method to resolve this IMAP mail outlook not responding issue, check the basic parameters discussed below.

Step 1: First of all, check if the imap settings are correct.

Step 2: If not, reconfigure your account’s IMAP settings correctly.

Step 3: Then, examine if you are able to send or receive the email message from the web interface of your email account.

Step 4: Ensure that your computer is connected to a stable network.

Step 5: Now, launch the Outlook application on your system.

Step 6: Enter your username and password in the given fields.

Step 7: Click the Sign-in button.

Step 8: Now, create a new email message by clicking the Compose button.

Step 9: Enter the recipient’s email id, subject, and body of the email in the given fields.

Step 10: Click the Send button.

Step 11: Now, check whether the recipient is able to receive the email message you have sent to solve IMAP mail outlook not responding problem.

Step 12: If the imap mail not responding issue persists, remove and re-configure your email account in the Outlook application.

Step 13: Ensure that you have entered the IMAP port settings correctly.

Step 14: After configuring your Outlook account credentials correctly, try sending a test mail and contact the recipient to verify the sent email message status.

Step 15: Click the Call button available on this screen to get remote assistance in resolving this issue.

Step 16: Perform the guidelines given below to resolve the imap-mail.outlook.com is not responding issue on your iPhone.

Step 17: If you experience this error on your iPhone device for the first time, then close and relaunch the Outlook application.

Step 18: Then, try to send a test email.

Step 19: If the imap mail outlook not responding issue persists, then remove and re-add the Outlook account.

Step 20: On your iPhone device, tap the Settings application icon.

Step 21: Tap the Mail, Contacts, Calendars option.

Step 22: Locate and select the Outlook option.

Step 23: Touch the Delete Account option, followed by Delete from My iPhone.

Step 24: Now, re-add your Outlook account back into your iPhone device.

Step 25: Then, check if the imap-mail outlook not responding issue persists.

Step 26: If the IMAP mail outlook not responding issue is not solved, contact our technical experts by clicking the Call button.

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IMAP Mail Outlook Not Responding - [SOLVED]