Mac Mail Outlook Unable To Verify

Solution 1: Check if you can enter the Outlook email password in System Preferences

Step 1: On your Mac, click the Apple menu at the top-left corner of the screen.
Step 2: Select the System Preferences option from the drop-down menu.
Step 3: Click the Internet Accounts tab and navigate to the left-side panel.
Step 4: Select the account that you wish to verify and enter the necessary details in the Email Address, Description, Name, and Password fields.
Step 5: Make sure that the Mail checkbox is selected in the Use With section.
Step 6: Check if the email has been verified.
Step 7: If you face any problem in verifying your Outlook account, move on to the next solution.

Solution 2: Removing and re-adding your Outlook email account

Step 1: On your Mac, launch the Mail app and click the Mail menu.

Step 2: Select the Preferences option from the pull-down list.

Step 3: In the Internet Accounts window, select your email account from the left-side panel.

Step 4: Alternatively, you can open the Internet Accounts window by selecting System Preferences from the Apple menu and choosing Internet Accounts in the System Preferences window.

Step 5: After selecting your email account, click the Remove icon (Minus symbol) at the bottom-left corner of the window.

Step 6: Click the OK button to delete your email account.

Step 7: Once you have deleted your Outlook email account, restart your Mac.

Step 8: Launch the Mail app and re-add your Outlook account by manually configuring the server settings.

Step 9: Make sure to turn off the 2-step verification for your Outlook account before adding it in the Mail app.

Step 10: If the problem persists, delete the Offline Mail Cache folder on your Mac.

Step 11: It will fix the account verification problem.

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