- Step 1: If the Mail app is not downloading your emails, initially check if the Mac computer is connected to the Internet.
- Step 2: On your Mac computer, open the Mail app.
- Step 3: Locate and click the Get Mail button to receive messages.
- Step 4: If you are still not able to load the email account in the Mail app, see if the filter option is enabled.
- Step 5: The filter will remove the emails from the Inbox folder and save them in a specified folder.
- Step 6: Check if the Mail app is inactive as it could lead to the emails not being downloaded.
- Step 7: To bring back the Mail app online, click the Mailbox option and click Online Status.
- Step 8: From the Online Status option, select Take the Account Online option, and the Mail app will be active.
- Step 9: Close the Mac Mail and reboot the Mac computer for resolving this Mac mail unable to download emails issue.
- Step 10: When the Mac screen opens, open the Mac Mail and refresh it to download new emails.
- Step 11: Check if the antivirus software is interrupting the Mail application.
- Step 12: If so, uninstall the antivirus software for the time being and download the emails.
- Step 13: If you want to see the email in a different format, click the View option, select Message, and then select the Plain text Alternative option.
- Step 14: You can also rebuild your mailbox.
- Step 15: Select the Mailbox option on the side panel and select the Rebuild option.
- Step 16: Now, the Mac mail unable to download emails issue on the Mac Mail app should be resolved.
