Mac Mail Unable To Download Emails

We will now be looking at some troubleshooting steps to resolve the Mac mail unable to download emails.

  • Step 1: If the Mail app is not downloading your emails, initially check if the Mac computer is connected to the Internet.
  • Step 2: On your Mac computer, open the Mail app.
  • Step 3: Locate and click the Get Mail button to receive messages.
  • Step 4: If you are still not able to load the email account in the Mail app, see if the filter option is enabled.
  • Step 5: The filter will remove the emails from the Inbox folder and save them in a specified folder.
  • Step 6: Check if the Mail app is inactive as it could lead to the emails not being downloaded.
  • Step 7: To bring back the Mail app online, click the Mailbox option and click Online Status.
  • Step 8: From the Online Status option, select Take the Account Online option, and the Mail app will be active.
  • Step 9: Close the Mac Mail and reboot the Mac computer for resolving this Mac mail unable to download emails issue.
  • Step 10: When the Mac screen opens, open the Mac Mail and refresh it to download new emails.
  • Step 11: Check if the antivirus software is interrupting the Mail application. 
  • Step 12: If so, uninstall the antivirus software for the time being and download the emails.
  • Step 13: If you want to see the email in a different format, click the View option, select Message, and then select the Plain text Alternative option.
  • Step 14: You can also rebuild your mailbox.
  • Step 15: Select the Mailbox option on the side panel and select the Rebuild option.
  • Step 16: Now, the Mac mail unable to download emails issue on the Mac Mail app should be resolved.
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