How To Solve Mailbird Is Not Syncing

Troubleshooting Methods

Method 1: Check Your Internet Connection

Step 1: The immediate step you should take when you find that Mailbird is not syncing is to check your Internet connection. See whether your Internet connection is stable. If it is not, then there is a chance that syncing issues might pop up.
Step 2: If the Internet connection is the culprit, try to get a stable one and then check if the problem is solved.
Step 3: If Mailbird App is not syncing even now, move on to the next method.

Method 2: Check Your Antivirus

Sometimes, the Antivirus (or its firewall) installed on your computer might hamper the functioning of Mailbird. Check if your Antivirus has any features or options that could block Mailbird from syncing emails or other data.

Try to disable the Antivirus and the firewall on your computer (temporarily). Now, check if the syncing issue is resolved. If yes, well and good. If not, move on to the next troubleshooting method.

Method 3: See If You Are Using An Outdated Version

Check the version of Mailbird you are currently using. In case you are making use of an outdated version, that might be the reason behind the issue. See if an update is available. Next, get the latest version of the email client and then check if Mailbird is not syncing. If it is not, go ahead with the following method to fix the issue.

Method 4: Try Using The Sync Button

Step 1: There have been some recent changes in Mailbird’s interface to make it more intuitive. The toolbar has been moved to the top of the email you open. But, the enhancement that is relevant to us and could help fix the current issue is the new Sync button. You can easily locate it at the top, below the Compose button.
Step 2: Try clicking on the Sync button to see if the emails and other data are getting synced on the computer you are using.
Step 3: If Mailbird is not syncing even now, just move on to the next troubleshooting method.

Method 5: Download Messages On Demand

Many users will have thousands of emails or several different email accounts. So, when the user launches Mailbird for the first time, it would take one or two days to completely sync all his/her emails on the desktop email client. If you do not want to wait patiently for all your emails to get synced, you can select the Download Messages on Demand option on Mailbird. The instructions to change the settings and choose this option are given here:

Step 1: Go to the upper-left corner of the main window of Mailbird. Click on Menu.

Step 2: Choose the Settings option.

Step 3: Now, you have to click the Advanced tab.

Step 4: Go to the Sync behavior section and then select the checkbox next to the Download Messages on Demand option.

Step 5: Keep in mind that by selecting this option, you may have to face a slight delay when you try to open a new email. It would take just a few more seconds because Mailbird will have to download that email first.

Step 6: Now, check if Mailbird is not syncing. It should be syncing now.

Step 7: The issue is now successfully resolved!

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