- Step 1: On your computer, launch the Mailbird app by double-clicking its shortcut icon on the desktop.
- Step 2: Click the Menu button and select Settings.
- Step 3: Navigate to the left-side panel and click the Identities tab.
- Step 4: Give a double-click on your email account and click the Test connection button to check the incoming and outgoing server settings.
- Step 5: If any error states that the Mailbird not sending emails, click the Open settings button.
- Step 6: Under Edit identity, ensure that you have entered the correct email address in the Email field.
- Step 7: Verify the incoming mail server settings (POP3/IMAP) and the server port as well.
- Step 8: Check if you have entered the correct outgoing mail server name in the SMTP field.
- Step 9: Also, check the login credentials in the Username and Password fields.
- Step 10: In case you have selected TLS or SSL, change the encryption type to STARTTLS and enter the correct server port in the Port field.
- Step 11: Next, select the Requires authentication checkbox and click OK.
- Step 12: Restart the Mailbird app and send a test email to check if the problem has been resolved.
- Step 13: If your Mailbird is still not sending emails, remove and re-add your email account.
- Step 14: For remote assistance, click the Call button on this page and contact our technical experts to fix this Mailbird not sending emails.