OUTLOOK FOR MAC NOT RECEIVING EMAILS

How to fix your Outlook for Mac that’s not receiving emails? From your query, we understand that you are facing difficulties with your Outlook for Mac. In this article, we will see the possible causes and solutions to fix the “Outlook for Mac not receiving emails” issue.

FIXING THE OUTLOOK ISSUE

Sometimes, you will be unable to send and receive mails only due to an improper network connection. So, before you start to troubleshoot the issue, make sure your internet connection is stable and secure.Secondly, check whether Outlook is online. Go to the Outlook menu and see that the Work Offline option is not checked.Check if your account inbox is full. Even if the inbox is full, you will not be receiving any mails. To fix this, you need to delete some of your inbox mails.

CHECKING THE AUTHENTICATION TYPE

Some of the email services require authentication for the SMTP server. So, check the account settings to ensure that they are correct. If yes, turn on SMTP authentication.

  • Step 1:Go to the Tools menu in Outlook.
  • Step 2:Click the Accounts option.
  • Outlook For Mac Not Receiving Emails
  • Step 3:Select the account from which you were unable to send or receive mails.
  • Step 4:Click More options under the Outgoing server section.
  • Step 5:Choose the Authentication type and enter your credentials as required.
Outlook For Mac Not Receiving Emails

CHECK YOUR CREDENTIALS

Check if your account name, email address, and other settings are correct.

  • Step 1:Navigate to the Tools menu and choose the Accounts option.
  • Step 2:Select Accounts in the left pane.
  • Step 3:Make sure you have logged in to the correct account.

EMAIL SERVER UNAVAILABLE

Check if your email server is online. If you have connected to your account before, there are chances that the mail server might go offline. So, you have to contact your network admin or email provider to check this.

We hope you have completely understood the factors causing this issue, and your query “Outlook for Mac not receiving emails” got solved. If you can’t fix the issue, call us for quick assistance.

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