Usually, Outlook for Mac works smoothly. But, certain errors occur suddenly and display the No Results message when you try to search for an item. Let us see the possible causes of Outlook search not working on Mac issue.
Outdated Outlook app: There are many cases where an outdated app causes various problems. So, it is always better to keep your software updated.
Special characters in the profile name: If you have special characters in your Outlook profile name, that could be a cause.
Now, let us see how to fix the issue quickly.
Check The Privacy Tab In The Spotlight
Check if your Outlook profile is listed in the Spotlight Privacy tab. If so, this could be a reason for the “No results found” error. In this case, the Spotlight is not permitted to access your Outlook profile.
Step 1:Click the Apple menu.
Step 2:Select the System Preferences option.
Step 3:Click Spotlight.
Step 4:Select the Privacy tab.
Step 5:If you find your Outlook profile under the Privacy section, select your profile and click the (-) minus button to remove it from the Privacy section.
Step 6:Once done, restart your Mac.
Step 7:Launch the Microsoft Outlook app and check whether the Outlook search not working on mac issue is fixed.
Check For Special Characters On Your Outlook Profile Name
If your Outlook profile name has unusual characters, there is a chance to face a search error.
Step 1:On your Mac, go to Applications.
Step 2:Find the Microsoft Outlook app and right-click on it.
Step 3:Select Show Package Contents from the pop-up menu.
Step 4:Expand the Contents folders.
Step 5:Next, expand the SharedSupport folder.
Step 6:Double-click on the Outlook Profile Manager option.
Step 7:On the next pop-up screen, check if your Outlook profile name has any special characters.
Step 8:If you find any special characters, launch the Go menu.
Step 9:Click on the Go to Folder option and type “~/Library/Group Containers/UBF8T346G9.Office/Outlook”, and then click Go.
Step 10:Expand the Outlook Profiles folder.
Step 11:Right-click on the Outlook profile and select Rename.
Step 12:Input a name that doesn’t have any special characters.
Update Microsoft Outlook
Step 1:Navigate to Applications.
Step 2:Launch App Store.
Step 3:Select the Updates option on the left panel.
Step 4:Check for Microsoft Outlook updates. If you find any updates for the same app, then click Update.
Step 5:Wait until the update completes and see if the Outlook Search Not Working On Mac issue has been fixed.
Reinstall The Microsoft Outlook App
Sometimes, uninstalling and reinstalling the app does the trick. So, it is better to give it a try.
Step 1:In the Start menu, click Go to open Go to Folder.
Step 2:Now, enter ~/Library/Group Containers/UBF8T346G9.Office/Outlook and click Go.
Step 3:Click on Outlook Profiles to expand it.
Step 4:Click on your Outlook Profile and select Move to Bin.
Step 5:Go to the Applications menu, right-click on the Microsoft Outlook app, and select Move to Bin.
Step 6:Once uninstalled, go to the App Store, search for Microsoft Outlook, and install it.
Step 7:Log in to your Outlook account and see if the search works.
So, we have given you a few solutions to fix the Outlook search not working on Mac issue. If you can’t fix it or face any other problems with Microsoft Outlook, you can call us.