Rediffmail Not Receiving Emails

Rediffmail is one of the oldest email services provided by Rediff.com. It allows users to send and receive emails like any other email service. As of today, Rediffmail has over 95 million registered users. Also, Rediffmail has its own platform in the form of mobile applications (Android and iOS).

Off late, Rediffmail users have been facing the issue of not being able to receive emails like they are supposed to.

If you are one of those unfortunate Rediffmail users, here are some simple solutions that can work in your favor.

  • Step 1: The Rediffmail server is either busy or down (Try again after some time).
  • Step 2: There are chances that Rediffmail may be in maintenance mode.
  • Step 3: Check the Internet connection.
  • Step 4: See if your computer or laptop has the proper date and time setting.
  • Step 5: Restart your phone/computer.
  • Step 6: Try to use a different browser.

Fix 1: Check the Blocklist

There is a high possibility that you might have set the sender's email address to a block list with or without your knowledge. Here's how you can undo it.

  • Step 1:Open the Rediffmail email account.
  • Step 2:Click the Settings icon (it is located on the top right corner of the screen).
  • Step 3:Select Manage Mail.
  • Step 4:Click Block/Unblock Senders.
  • Step 5:See the list and notice if you have the sender's email address.
  • Step 6:Remove the email address from the block list.
  • Step 7:Ask the sender to send you the email again.

If this does not resolve your issue, proceed with the next set of steps.

Fix 2: Mailbox is full

One more reason why you are not receiving emails is that your mailbox might be full.

  • Step 1:Check your Rediffmail inbox and see if you have utilized the full size.
  • Step 2:Delete emails in bulk.
  • Step 3:If you feel like deleting emails is time-consuming, you can purchase storage.
  • Step 4:Open the Rediffmail email account.
  • Step 5:Select Upgrade Rediffmail.

Fix 3: Check your Internet connection

There is a chance that the problem with the Internet could be one of the reasons.

  • Step 1:See if your computer or laptop is connected to the Internet.
  • Step 2:If you have opted for a wired setup, check the Ethernet cable to see if it's firmly attached to the computer and the router.
  • If it's wireless, reset the router.

  • Step 3:Remove the router power cord from the main power source.
  • Step 4:Wait for the router to calm for a minute or two.
  • Step 5:Reconnect the power cord back to the main power source and the router.
  • Step 6:Reconnect the router to the laptop or computer.

You can work on the mentioned troubleshooting methods to resolve the Rediffmail not receiving email issue.

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