SOLVED - Windows Live Mail Sent Items Missing

If you are not able to find the emails that you sent in your account’s Sent Folder, then follow us through the steps given below to fix the Windows Live mail sent items missing issue.

  • Step 1:Open the Windows Live Mail application and go to the View menu.
  • Step 2:Select the Conversations tile and click on the Off option.
  • Step 3:Now, open the Sent Items folder to view your sent email messages.
  • Step 4:If you can’t find sent emails, go to Properties. Select IMAP.
  • Step 5:Now, enter the folder path to get your emails back.
  • Step 6:Click the File menu and select the Tools option.
  • Step 7:Go to Options and select E-Mail Options.
  • Step 8:Checkmark the Save copies of messages in Sent Items folder box.
  • Step 9:Select all the required options in the E-mail Options window.
  • Step 10:Once you have made the required settings, click on the Save button.
  • Step 11:Click the View menu and select the Modify View option from the displayed list.
  • Step 12:Now, you can change the view as required.
  • Step 13:Select All Messages and set the rule to Show. Now, you will be able to see the Sent Items folder and the Windows Live mail sent items missing issue get's fixed.
  • Step 14:If you still can’t view the sent emails, the Sent Items folder may be corrupted.
  • Step 15:Now, remove your account from the Windows Live Mail app.
  • Step 16:Update the Windows Live Mail application to the latest version.
  • Step 17:If your operating system is not up-to-date, update it.
  • Step 18:Restart your computer and open the Windows Live Mail app.
  • Step 19:Enter the email address and password of your account.
  • Step 20:If the issue persists, open Control Panel and select Uninstall a program.
  • Step 21:Choose Windows Live Essentials and click on the Uninstall/Change option.
  • Step 22:Also, delete the registry files from your computer.
  • Step 23:Once the uninstallation process is complete, reinstall Windows Live Mail.
  • Step 24:Now after fixing this Windows Live mail sent items missing issue, you can view the sent mails in the Sent Items folder.
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