Windows 8 Yahoo Mail App Not Working

Are you facing trouble while you try to open the attachments on your Windows Live Mail? Then try some troubleshooting methods to fix the problem.

Solution: 1

  • Step 1:On your Windows, click the Start menu at the bottom-left corner of the screen.
  • Step 2:Type “mail” in the search panel and hit the Enter key.
  • Step 3:From the search result, give a right-click on the Windows Live Mail app.
  • Step 4:Select the Run as administrator option.
  • Step 5:Once the Windows Live Mail app is launched, click the Home tab and select the Junk menu from the toolbar.
  • Step 6:Select Safety Options from the drop-down menu.
  • Step 7:In the Safety Options window, click the Security tab.
  • Step 8:Next, uncheck the “Do not allow attachments that could potentially be a virus to be saved or opened” checkbox.
  • Step 9:Click OK and close the window.
  • Step 10:Now, check if you could download the attachment from the mailbox.

Solution: 2

  • Step 1:On your Windows Live Mail app, give a right-click on the attachment and select Save As.
  • Step 2:Save the attachment file to a disk and open the attachment in Windows Explorer or File Explorer.
  • Step 3:This can be a solution to open the attachment, but it cannot fix the problem on your Windows Live Mail app.
  • Step 4:To fix this problem, go to the Windows Control Panel.
  • Step 5:Click on the Programs tab followed by Uninstall a program.
  • Step 6:Under Uninstall a program, select the Windows Essentials program from the displayed list.
  • Step 7:Give a right-click on the Windows Essentials program and select the Uninstall/Change option.
  • Step 8:From the pop-up window, click the Repair all Windows Essentials program button.
  • Step 9:After completing the repair, reboot your Windows and relaunch the Windows Live Mail app.
  • Step 10:Check if you could open the attachment from the mailbox.
  • Step 11:If you aren’t able to open the attachment from the Windows Live Mail account, click the Call button available on this screen to contact our technical support team.
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