Why does Yahoo Mail keep crashing? This is a common question that Yahoo Mail users keep asking. This problem not only exists with Yahoo Mail but also with other top email service providers. So, you are not the only one, or Yahoo Mail is not the only email service provider with this issue.

You may feel that this might be the end of your Yahoo Mail, but it is not. It is just a simple problem that can be fixed easily. And Yahoo Mail is known for its services, features, and more. So, you can always rely on Yahoo Mail.

Here, we provide a few methods that can help you with this issue. The instructions given below are straightforward so that you can follow them easily.


Multiple factors might lead to this problem. Whatever be the factor, we got you the solutions that will do the trick for you.

  • Step 1:Update Google Chrome and Android System Webview
  • Step 2:Clear app data
  • Step 3:Reinstall Yahoo Mail
  • Step 4:Force stop Yahoo Mail
  • Step 5:Free up your device memory
  • Step 6:Uninstall Android System Webview

Update Google Chrome And Android System Webview

In recent cases, many apps, especially Yahoo Mail, Gmail, and more, do not work efficiently as the Android System Webview is faulty. The Android System Webview is built-in with an Android operating system that supports Google apps and other third-party apps. A minor defect in the Android System Webview developed by Google might make your Yahoo Mail stop working. So, it is better to update the Android System Webview and Google Chrome.

  • Step 1:Go to the Google Play Store app on your device.
  • Step 2:Input Android System Webview in the search field.
  • Step 3:Click on the correct result to open app details.
  • Step 4:Click the Update option. If you don’t find it, the Android System Webview is already updated.
  • Step 5:Once updated, type Google Chrome in the search field.
  • Step 6:Open the Google Chrome app page and click Update.

Now, launch your Yahoo Mail and check if it works normally. If the Yahoo Mail keeps crashing issue continues, move on to the next solution.

Clear App Data

The simplest solution could be this, but it works like magic. Yes! Try to clear the application data and cache. Log out of your Yahoo Mail account before clearing the app data. When you clear the app data, it may lead to data loss, and some settings might be changed to default. But it won’t cause any significant problems.

  • Step 1:Log out of your Yahoo Mail.
  • Step 2:Go to Settings.
  • Step 3:Select Application. This option may vary.
  • Step 4:Click on the Yahoo Mail application.
  • Step 5:Choose Clear Data and then Clear cache.
  • Step 6:Close the Settings screen.

Now, launch the Yahoo Mail app and log in to your account.

Reinstall The Yahoo Mail Application

Sometimes, it is better to simply uninstall and install the app again. This may help to fix some bugs in the Yahoo Mail application.

  • Step 1:Navigate to the Settings screen.
  • Step 2:Select Applications.
  • Step 3:Choose Yahoo Mail.
  • Step 4:Click Uninstall.
  • Step 5:Now, launch Google Play Store.
  • Step 6:Search for Yahoo Mail.
  • Step 7:Open the Yahoo Mail app details page.
  • Step 8:Click Install.
  • Step 9:After the installation, log in to your Yahoo Mail account.

Continue reading the below method to fix Yahoo mail keeps crashing problem.

Force Stop Yahoo Mail

This is not the best option to try at first. If all the above solutions don’t help, then you can force stop the application.

  • Step 1:Go to the Settings menu.
  • Step 2:Click Applications --> Yahoo Mail --> Force Stop.
  • Step 3:Close the settings screen and go to the main menu.
  • Step 4:Tap the Yahoo Mail application to restart.

Free Device Memory

Sometimes, Yahoo Mail may not work if the device is out of space. Delete the unnecessary files and folders to free up some space for all your apps to work correctly.

Uninstall the Android System Webview

If you still find any issues, uninstall the Android System Webview. This method actually works if the Android System Webview is the culprit causing the problem. There are many ways to uninstall it; here, we uninstall it from Google Play Store.

  • Step 1:Launch Google Play Store on your device.
  • Step 2:Search for Android System Webview.
  • Step 3:Open the app page.
  • Step 4:Click Uninstall.

Any of the above solutions should fix the “Yahoo Mail keeps crashing” issue. In case you couldn’t implement the procedure on your own or fix the issue, call us for better help.

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